My experience of working with Rick was positive, upbeat and creative from the word ‘go’. He replied promptly to my web query and, following receipt of a more detailed spec on cover design, sent over some stimulating ideas – and even a quote from Seneca! – before he had even been engaged. The impression I had gained from his website was that he got involved professionally, commercially even emotionally with each project. In reality it was all that and more. It was a pleasure, and that is a rare thing to say, doing business with him.